Q & A

You Could confirm if you did connect all the lens first, if not, surely there will be no image on screen.

Before shipping, we will examine the product. But in case of that, preventing from some accidences during the delivery, be sure to apply the multi-pins connector linking on power bank first, then start to test the machine, finally go installation at our suggested sites.

Because we have set up Mistake-Proofing System in our body. You should first turn off WI-FI and temperately shut down recording, only that the button operation of recorder will work out.

The Pre-set code is 12345678, we suggest you not to change the name and code of the machine, preventing from connecting-failure in future.

We will assist all the machine to update to the newest version before receiving, so you don’t need to update it further!

You could download LOOKING CAM app whether by Android or IOS(Not sure if suitable for your recorder or not, you could contact with our Customer Service via LINE@ or FB!!)

Be sure first if you indeed load the memory card on, if yes, then operate the recorder step by step per manual once again!

About 2.5H(32G)/5H(64G)/10H(128G)

After loading memory card into machined, follow the manual to apply formatting, then it will start to read.

Don’t worry, the driving recorder will automatically cover the oldest files(expiring the locked ones), it is called recycle-recording.

For the memory card is our bonus, if you don’t want it, the price could not be cut down, either.

We suggest you normally format the files once 1~2 months for maintain of memory card. In normal usage condition, it will be operated 1 or 1 and half year. If there is no regular maintenance, you will have to retire it and change another new one about 1 year later.