Q&A

Whether your dashcam requires reconfiguration after a firmware update depends on the product model and firmware version. Following the update, we recommend referring to the user manual to verify that the date/time, recording settings, Wi-Fi, and other functions are operating properly.

If you find that the settings have been restored to their default values after the update, please reconfigure them according to the product instructions. If the device behaves abnormally, please contact LOOKING customer service for further assistance.